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privacy & COOKIES policy

Last Updated: 26 March 2026

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This Privacy & Cookies Policy (the “Policy”) explains how Professional Ease (“we,” “us,” or “our”), operated by Prashant Pinge, collects, uses, and protects your information when you visit www.professionalease.in (the “Website”). Professional Ease specializes in providing audio courses and educational content. By using this Website, you agree to the practices described in this Policy.

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1. Information We Collect

To provide our audio courses and consulting services effectively, we collect the following:

  • Personal Information: Information that identifies you, such as your name, email address, phone number, and work details, typically submitted via contact forms or during account registration.

  • Sensitive Personal Information: Because we sell audio courses, we collect passwords and financial data. When you purchase a course, your financial information is processed via Razorpay. We do not store your full credit card details; these are always encrypted during transfer over secure networks.

  • Non-Personal Information: Technical data such as your IP address, browser type, language preference, and the date/time of your visit are collected automatically.

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2. Cookies & Similar Technologies

Our Website uses cookies, scripts, and web beacons to enhance your user experience and facilitate our online store.

  • Technical & Functional Cookies: These are necessary for the Website to work properly, allowing you to log in to access your audio courses and ensuring that items remain in your shopping cart until you have paid.

  • Analytics & Advertising: We use Google Analytics and Google AdWords to monitor Website performance and serve relevant ads to previous visitors based on their past interactions with us.

  • Managing Consent: On your first visit, a cookie banner (pop-up) will explain our cookie use. Clicking “Got it” constitutes your consent. You can disable cookies in your browser settings, but please note that the Website (especially the course player and checkout) may not function properly if you do so.

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3. How We Use Your Data

We use your information for limited business purposes:

  • To provide and personalize our services, including the delivery and management of your audio courses.

  • To communicate with you and respond to your inquiries.

  • To market new courses or services to you where permitted by law.

  • To analyze Website usage to improve our learning platform.

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4. Data Sharing & Storage

  • No Sale of Data: We do not rent or sell your personal data to any third parties under any circumstances.

  • Service Providers: We share data with trusted vendors like Wix (for website hosting and platform administration) and Razorpay (for secure payment processing). These providers are prohibited from using your data for any other purpose.

  • Storage: Your data is stored and processed through the Wix platform. As Wix is an international provider, your data may be transferred to and stored on servers located outside of India.

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5. Data Retention

  • Contact & Course Data: Data received through our contact forms or course registrations is maintained for 7 years from the most recent engagement to ensure you have continued access to your purchases and support.

  • Social Media: Comments on our social media channels remain for the life of the post.

  • Legal Necessity: We may retain data longer if required for statutory or legal reasons.

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6. Your Rights

We uphold the following rights for all our Learners:

  • Access & Confirmation: You have the right to know what personal data we hold about you.

  • Correction: You may ask us to supplement or correct inaccurate information.

  • Erasure ("Right to be Forgotten"): You can request that we delete your personal data from our records. Please note this may result in the permanent loss of access to your purchased audio courses.

  • Data Portability: You have the right to request a transfer of your data to another controller.

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7. Jurisdiction-Specific Rights

  • India: Residents have rights under the Digital Personal Data Protection Act (DPDPA).

  • UK/EU/EEA: Residents have rights under the GDPR, including the right to lodge a complaint with a supervisory authority.

  • California: Residents have rights under the CCPA, including the right to know what information is collected and the right to non-discrimination for exercising these rights.

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8. Governing Law

This Policy is governed by the laws of India, and any legal proceedings shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.

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9. Contact Us

For any questions or to exercise your rights, please contact: Email: info@lemoned.in

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